Last modified: January 30, 2025
Viewing & downloading invoices
Overview
Invoices can be downloaded to your device or printed as a hard copy. In an effort to reduce waste, invoices aren’t included in shipments.
Your Emerson Ecologics account is getting an update!
You’ll soon notice a new look and feel when you log in to your account. But don’t worry — you’ll have all the same functionality you’re familiar with! As you navigate this help center, select the option that matches your current experience to view information relevant to you.
![An example of an account with the classic experience.](https://help.emersonecologics.com/wp-content/uploads/2024/06/An-example-of-an-account-with-the-classic-experience.png)
An example of an account with the classic experience.
![An example of an account with the upgraded experience.](https://help.emersonecologics.com/wp-content/uploads/2024/06/An-example-of-an-account-with-the-upgraded-experience.png)
An example of an account with the upgraded experience.
What’s included in an invoice
You’ll find a number of different types of information in your invoice:
- Invoice to: The person being invoiced, their address and contact information
- Invoice from: Emerson Ecologics, LLC., and its address and contact information
- The invoice number
- The date of the invoice
- The SKU (or product code) of every product in the order
- The item name for every product in the order
- The quantity ordered of every product in the order
- The quantity of each item that has shipped
- The MSRP (Manufacturer’s Suggested Retail Price) of each item
- The Unit price for each product (The cost per unit of each item)
- The Total cost for each product (The unit price multiplied by the number of units)
- The Subtotal for the order (the cost before shipping and taxes)
- The Shipping cost for the order
- The Taxes applied to the order
- The Total cost of the order
![Viewing an Emerson Ecologics invoice.](https://help.emersonecologics.com/wp-content/uploads/2024/10/EEInvoiceCENSORED-1024x879.jpg)
Downloading an invoice
Invoices are available in your account shortly after ordering. If your order contains a backordered item, your invoice may take up to 72 hours to generate.
Before you continue, please select the button below that matches the experience you have in your account:
To download an invoice in classic accounts:
- Select the My Account menu, then My Orders to view your past orders.
- Select the order number you’d like to download an invoice for. You can quickly find an order by entering the order number or shipped-to name in the Find Orders field on the right side of the page.
- Click Invoice.
- The invoice will open in a new browser tab. Click Print Invoice in the top-right corner to download and save the invoice as a PDF to your device.
To download an invoice in an upgraded account:
- In the upper right hand corner of your screen, click Recent orders.
- Find the order you’re looking to get the invoice for, and select View Details.
- Click Download PDF.